Terms of Use

Last updated: 1 August 2026 | Version 1.0

These Terms of Use (the “Terms”) are a binding agreement between you and Lumetrix BV, Exelgaarden 20, 3550 Heusden-Zolder, Belgium, company/VAT number BE 1029.601.154 (“Lumetrix”, “we”, “us”). By creating an account, installing or using the Lumetrix TV applications or the website lumetrix.tv (the “Service”), you agree to these Terms. If you do not agree, do not use the Service.

1. What Lumetrix TV Is

Lumetrix TV is a media platform. It provides software to organise, manage and play media that you supply, to access compatible media sources you add (such as M3U or Xtream playlists), to browse an electronic programme guide and favourites, and to launch supported third-party applications and services that you have installed and subscribed to yourself. It also offers DVR and timeshift.

2. We Do Not Provide Content

Lumetrix does not provide, host, sell, resell, aggregate or control any television channels, films, series, streams or other media content. All content you access is supplied by you or by third parties you choose. When you open a third-party application or service through Lumetrix (for example a streaming app), you access it with your own account and subscription with that provider; Lumetrix is not affiliated with, and does not supply the content of, those providers, and all third-party names and logos belong to their owners. We do not support or facilitate copyright infringement or any illegal activity.

3. Your Content and Your Responsibility (Essential)

You keep ownership of the media, libraries and playlists you add. You are solely responsible for them and warrant that you hold all rights and permissions needed to store, stream, record and access them, and that your use complies with all applicable laws (including copyright and audio-visual law). You must not use the Service for content you are not entitled to use. Solely to provide the Service to you (store, index, transcode, cache, back up and stream to your authorised devices), you grant us a limited, non-exclusive, royalty-free licence to process your content; it ends when you remove the content or close your account.

4. Accounts

Some features require an account. Provide accurate information, keep your credentials secure, and you are responsible for activity under your account. You must be at least 18. We may suspend or close accounts that breach these Terms or are used unlawfully.

5. Licence and Restrictions

We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service for private, non-commercial purposes on the number of devices your plan permits. You may not reverse-engineer (except where law allows), resell, sublicense, commercially exploit, circumvent security, or use the Service unlawfully.

6. Subscriptions and Payment

Plans and prices are set out in the Subscription Terms. Paid plans are sold and billed through the app store you use (Google Play, Apple App Store), whose terms also apply and which processes your payment and applicable VAT. Store subscriptions renew automatically unless cancelled in your store account before renewal. Refunds and withdrawal rights are described in the Refund Policy and Subscription Terms.

7. Service “As Is”

The Service is provided “as is” and “as available”, without warranties to the maximum extent permitted by law. We do not warrant that it is uninterrupted, error-free or compatible with any particular content, source or device, and we are not responsible for third-party sources, servers or streams you connect. Mandatory statutory consumer rights are unaffected.

8. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential damages, or loss of profit, data or goodwill. Our total aggregate liability shall not exceed the greater of the fees you paid us in the twelve (12) months before the event, or EUR 100. We are in particular not liable for loss arising from the content and sources you add or access. Nothing limits liability that cannot lawfully be limited (intent, gross negligence, death or personal injury, or mandatory consumer rights).

9. Indemnification

To the maximum extent permitted by law, you will indemnify Lumetrix against claims, losses and costs arising from your content or sources, your breach of these Terms or of any law, or your infringement of third-party rights, except to the extent caused by our own intent or gross negligence or where prohibited for consumers.

10. Termination

We may suspend or terminate access for breach or unlawful use, or where required by law or an app store. You may stop using the Service and close your account at any time. Clauses that by nature survive (2–3, 7–13) do so.

11. Changes

We may change the Service and update these Terms; the updated version applies when published on lumetrix.tv, with reasonable prior notice of material changes where required. Continued use means acceptance.

12. Governing Law and Jurisdiction

Belgian law applies, without prejudice to mandatory consumer-protection rules of your country of residence. Disputes go to the competent courts of the enterprise court of Antwerp, division Hasselt, Belgium; as a consumer you may also sue at your place of residence. EU consumers may use the ODR platform at https://ec.europa.eu/consumers/odr.

13. Miscellaneous

These Terms, the Privacy Policy and the other legal pages are the entire agreement. If a clause is invalid, the rest remain. We may assign to an affiliate or successor; you may not. In case of conflict between language versions, the English version prevails, save where mandatory consumer law provides otherwise.

Contact

Lumetrix BV — info@lumetrix.tv — lumetrix.tv